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You

This section of our website is all about you.

Whether you are a single iSeries user, an IT manager or the person responsible for system coverage, a multi site operation or a technician; you have high expectations that your service provider should meet.

You want:

  • To be kept informed with all the latest product and industry news.
  • Fast and accurate responses to your requests, big or small.
  • Cost effective solutions.
  • Projects and systems delivered on time and within budget.
  • A partnership where solutions are bespoke.
  • To be involved in all aspects of decision making without assumptions made for you.
  • Adaptability and flexibility.
  • An experienced, highly trained, professional and approachable team supporting you.
  • To be listened to, not just heard.
  • To know your account team and them to know you.
  • High availability.
  • Business continuity.
  • Strategic planning, accurate analysis and high performance.
  • Security and compliance.
  • Reliability
  • 24/7 cover.
  • A choice of how news and reviews are communicated to you.
  • Timely proposals.
  • Remote support.
  • Regular contact.
  • To know your business is valued and that the relationship with your provider is appreciated.

Does your current provider give you all of this? We thought not.

At Quattro, we believe the above list is the basic minimum requirement you should expect.

Our clients enjoy all of these things and more.

If you feel your current provider is failing to meet your expectations, then let us demonstrate you how the things you want are not the exception, they are the rule.

You want all of the above? You want Quattro.

 

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